TECHNOLOGY → VRU SERVICES
Service for
Platinum-owned
and third-party VRUs.
Platinum Control helps operators keep vapor recovery units running with field-ready technicians, practical troubleshooting, maintenance support, and performance visibility tied to real operating conditions.
A VRU service partner should understand more than the repair in front of them. They should understand the gas, the pad, the compressor, the alarms, the maintenance history, and the conditions that caused the issue in the first place.
Platinum Control services both Platinum-owned VRUs and third-party VRUs, giving operators a more accountable path for maintenance, troubleshooting, performance review, and uptime support across mixed fleets. All VRUs serviced by Platinum Control are eligible for connection to the PULSE performance platform.
PLATINUM-OWNED VRUS
Service connected to equipment history
THIRD-PARTY VRUS
Support for mixed VRU fleets
FIELD TECHNICIANS
People who know the equipment
PULSE VISIBILITY
Data tied to service decisions
ROOT-CAUSE FOCUS
Not just resets
and repeat calls
THE SERVICE TEAM
Technicians who show up with context, not guesswork.
Our service team is built for the realities of oil and gas operations. Vapor loads shift, alarms trip, compressors cycle, and pads evolve. A service call shouldn’t start from zero every time.
Platinum’s technicians bring field experience, equipment familiarity, and PULSE data to every site visit – they review runtime, uptime, alarms, compressor health, and maintenance history before and after the visit.
The goal is simple: find the issue, understand the cause, and prevent the next one.
THE SERVICE TEAM
Support for the VRUs you own, lease, inherit, or need to recover.
Operators often manage mixed fleets. Some units are Platinum-built. Some are inherited from prior vendors. Some are underperforming. Some need a second look before being replaced, resized, or retired.
Platinum-owned VRUs
Service, maintenance, diagnostics, PULSE visibility, performance review, and field support tied to the original system design and operating history.
Non-Platinum-owned VRUs
Inspection, troubleshooting, maintenance, performance review, and upgrade recommendations for third-party VRUs. Eligible for PULSE telemetry integration regardless of original manufacturer.
Mixed VRU fleets
Support for operators managing multiple unit types, vendors, service histories, and performance issues across different pads.
HOW WE SUPPORT VRU PERFORMANCE
From first inspection to root-cause review.
Inspection & Field Assessment
Review the unit, pad conditions, current service history, visible failure points, and operating context before recommending a path forward.
Startup & Commissioning Support
Commission new or recommissioned VRUs with startup checks, PULSE integration, and confirmation that the unit is operating within design parameters and visible to both teams.
Performance Review
Evaluate runtime, uptime, alarms, compressor health, maintenance history, and operating patterns to understand how the unit is performing over time.
Preventive Maintenance
Support planned maintenance to reduce avoidable downtime, recurring alarms, and equipment stress.
Troubleshooting & Repair
Diagnose trips, compressor issues, alarms, cycling problems, pressure issues, and performance concerns in the field.
Root-Cause Analysis
Look beyond the immediate reset. Determine whether the issue ties back to sizing, vapor load, pressure, controls, maintenance practices, or site conditions – and recommend a path forward that addresses the root cause, not just the symptom.
GET STARTED
Have a
VRU problem?
Whether the unit is Platinum-built or third-party, Platinum can review the issue, evaluate the equipment, and provide you with a clear next step.