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We recognize that how we deliver is as important as what we deliver. The Platinum Way is our creed and way of doing business.

Work with us, not for us. At Platinum, we believe in working together as a cohesive team towards a common goal. We support a safe and open environment where team members are encouraged to engage in improving the work experience at Platinum. Work-life balance, clear and consistent feedback, and meaningful coaching are just a few ways that Platinum promotes a healthy work environment.


Our culture is based on the foundation of these principles:

  • We succeed. No Excuses.

  • We strive to exceed our clients' expectations.

  • We provide our clients with excellent experiences.

  • We solve our client’s problems, even if they are not directly our problems.

  • We obsess about service.

  • We don’t assume, we listen.

  • We always operate with integrity.

  • We are not always right. We admit it when we are wrong and act to solve the problem as quickly as possible.


At Platinum, we believe in encouraging exceptional work, from going above and beyond for a client or team member to contributing to a process change. We love hearing these stories and believe in formally recognizing such extraordinary work.



If you are interested in exploring job opportunities at Platinum, please visit our Careers Portal or contact us directly.

This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.



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