WHAT IS THE PLATINUM WAY?

• We succeed. No Excuses.

• We strive to exceed our clients' expectations.

• We provide our clients with excellent experiences.

• We solve our client’s problems, even if they are not directly our problems.

• We obsess about service.

• We don’t assume, we listen.

• We always operate with integrity.

• We are not always right. We admit it when we are wrong and act to solve the problem as quickly as possible.

• Success is never a solitary venture.

Work with us, not for us. At Platinum, we believe in working together, as a cohesive team, towards a common goal. We support a safe and open environment where team members are encouraged to engage in improving the work experience at Platinum. Work-life balance, clear and consistent feedback, and meaningful coaching are just a few ways that Platinum promotes a healthy work environment. Below is a list of principles that we use to set our culture:

EMPLOYEE RECOGNITION PROGRAM

At Platinum, we believe in encouraging exceptional work, from going above and beyond for a client or team member to contributing to a process change. We love hearing these stories and believe in formally recognizing such extraordinary work.